COVID-19 has changed the way we live and the way we work. While compliance officers must navigate a “new normal”, unemployment has surged, and for vulnerable consumers, fairness is more important than ever. This session will cover strategies for navigating multiple pandemic-driven challenges, including: 

• an influx of loss mitigation workouts;
• CARES Act implications;
• and maintaining compliance with fairness standards to avoid future potential regulatory scrutiny.

SPEAKERS:
Britt Faircloth, CRCM
Consulting Manager, Fair and Responsible Banking
Wolters Kluwer

Sara Resmer, CRCM
Senior Regulatory Consultant
Wolters Kluwer