COVID-19’s Effect on Banking, Bank Customers, and Banking Regulation through the ERM Lens


The COVID-19 pandemic has greatly shifted how financial institutions do everything. The rapid deployment of new technology, onboarding of new vendors, modification of banking regulation, and the approach of bank examiners changed, and changed all at the same time. Using the ERM lens to analyze the impacts we will look at operational risk, accounting and tax treatments, compliance, and the examination process in the banking industry—and how banks have had to evolve their ERM programs to ensure continuity and stability and ensure success in the “new normal.”

Mike Cohn
Director and Principal
WolfPAC Solutions and Wolf & Company, P.C.​