Building the Digital Bank: New Technologies and Key Challenges


Banking institutions are under pressure to rapidly build digital platforms that can compete with fintechs and changing customer demographics. We will hear how a start-up company built a fully digital bank from the ground up and how an established commercial bank is moving ahead with its digital transformation. Our panelists will discuss the challenges in building a digital platform that enhances the customer experience and engagement and how new technologies, such as artificial intelligence, block chain and biometrics, can speed customer due diligence and authentication, onboarding and transaction processing.

Marina Gracias
General Counsel and Corporate Secretary
Varo Money

Hisham Salama
EVP, Chief Digital Officer
Bank of the West