Seven Secrets of Consistently High-Performing Financial Institutions


To achieve and maintain a high performance rating, institutions must have an above average efficiency ratio. This WiBinar features the seven key attributes driving consistent high performance, noting that above average operating efficiency plays a critical role. Learn about the characteristics and operating approaches of highly-efficient financial institutions and the inter-relationships between high income and low costs. The session will also cover efficiency drivers, including the impact of the branch network on operating efficiency, three primary measures of operating efficiency, common traits of high-efficiency financial institutions, and next steps toward improving an institution’s efficiency ratio.

To request playback, email Montana Townsend at​

Learning Objectives:

  • Identify differences between an institution’s current operating performance and that of consistently high-performing financial institutions 
  • Measure an institution’s efficiency strengths and weakness versus benchmarks in three key areas
  • Determine which type of high efficiency institution the bank could most easily become 


Jeffrey L. Morris
Managing Director
ProBank Austin

WiBinar Fees

Pricing For Price Season Pass
Bank Member $195 $0
Bank Nonmember $249 $0
Affiliate Member $195 $0
Affiliate Nonmember $249 $0

Season Pass Members receive 4 individual logins to every WiBinar

This WiBinar is ideal for:

Chief Operating Officer, Chief Information Officer, Information Security Officer, Chief Technology Officer, Chief Risk Officer, Technology Risk Manager, Risk Manager, Vendor Management Officer, Vendor Assessment Coordinator