Modern Digital Statement Integrations to Drive Customer Satisfaction and Adoption
Traditional digital communications implementations have treated digital statements as a stand-alone product poorly integrated into the customer’s digital experience. In this webinar, attendees will explore a simple architecture that aligns digital statement registration and management with online banking while eliminating the need for complex synchronizations with the core. A better digital statement experience drives adoption, reduces costs and improves the digital experience.
Who Should Attend: Operations Administrator, Director of Marketing, Digital Marketing Coordinator, Product Developer, E-Channel Manager, Universal Banker
- Explore all parts of digital statement ecosystem (core, printed statements, online banking, treasury management)
- Understand limitations of traditional digital statement implementations
- Learn to leverage the hub of the digital experience (online banking) to simplify digital statement enrollment and management
Griffin McGahey serves as the president of HC3, a data-driven tech company delivering customer communication for financial services companies. Headquartered in Birmingham, Alabama, HC3 has delivered client communication solutions for more than 55 years. Utilizing the latest technology, HC3 provides their customers peace of mind that their documents, both digital and paper, are secure, accurate and delivered on time.
Currently, Griffin ensures the goals and vision of the CEO are executed by HC3’s executive team. In his previous role, he served as vice president of strategic initiatives where he developed products and services for the design and multi-channel delivery of critical documents.
He received his B.A. in history from Duke University and his Master of Business Administration from Vanderbilt University. In his free time, he can be found watching his sons play soccer.
|Pricing For||Price||Season Pass|
Season Pass Members receive 4 individual logins to every webinar
Participants will earn 1.0 CPE credit
Field of Study: Specialized Knowledge
Advanced Preparation: None
Program Level: Basic
Delivery Method: Group Internet Based
Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar
Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:www.nasbaregistry.org.