Deep Dive – A Detailed Evaluation of Your Critical Vendors

Legal & Regulatory Compliance

Relying on critical vendors means having a monitoring system and governance around these relationships. Ensuring that enough is being done to safeguard the workflow and management around the services critical vendors perform for financial institutions can be challenging. In this webinar, learn how to approach the review of a critical vendor including identifying key criteria, monitoring considerations, and evaluating the risks involved in working with critical vendors.

Who Should Attend: Compliance Officer, Risk Officer, Vendor Management Officer, Operations Director, Chief Operations Officer, Senior Vice President, Vice President

Learning Objectives

  • Understand the vendor’s information security and cybersecurity
  • Summarize information on critical vendors to share with senior management and the board
  • Administer a Service Level Agreement
  • Perform ongoing/periodic due diligence via audit, service delivery capability, and business continuity


Michael Carpenter, CAMS, NCRM, NCCO
Risk Solutions Architect
Michael Carpenter comes to Ncontracts as a solutions architect after having built solid
expertise in all facets of risk management throughout his 20-year career. He has built
and run programs such as board of director training/reporting, BSA/AML, ID theft and
red flags, information security, compliance management systems and more, making
him an indispensable resource in helping bankers understand the need for third-party
and risk management. Michael has worked in both small community financial
institutions and larger institutions such as KeyBank and Chase Bank.

Webinar Fees

Pricing For Price Season Pass
Bank Member $195 $0
Bank Nonmember $249 $0
Affiliate Member $195 $0
Affiliate Nonmember $249 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: Vendor management knowledge 

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


Click here to register online