HR & Training

Learning Sessions by Track

Mental Health & Wellness in the Workplace

Creating a great environment in the workplace is the foundation to employee engagement and productivity.  In this session, learn how to evaluate your workplace, decide where to focus your resources, and create some big wins for you employees!


Ingrid Owen
Performance Specialist

Developing Meaningful Job Descriptions

Creating well developed job descriptions set the framework for what is expected from an employee but are also used as a communication tool that intersects with company culture and much more. In this session, learn how to develop or transition to meaningful job descriptions that move beyond tasks and essential functions.


Justin Tibbet
AVP, Senior HR Generalist
Savings Bank of Mendocino

Understanding Behavior

Communication is key in any situation; understanding our own behavior and recognizing the behavior styles of others serves to open-up communication at a deeper level to serve others both inside and outside of the organization. In this session, identify your preferred communication style and how to relate and work with others who have a style different from your own. In a service-driven business, it is important to recognize how someone needs to be communicated with in order to establish trust, care, and help them achieve their goals.


Rick VanDermyden
Leadership Development Coach & Speaker

Start with Strategy: How to Build an Inclusion-Centered Diversity Program

Fostering a diverse and inclusive workplace is critical to your bank’s success. This 60-minute session offers practical steps to implement as your organization establishes or grows its diversity and inclusion program. From identifying and engaging stakeholders to measuring and communicating program outcomes, this is a session that generates ideas and strategies that can be implemented immediately.


Dee McDougal
SVP, Diversity & Inclusion
Pacific Western Bank

HR as a Center of Excellence: Making Your Department
the Hub of Culture & Engagement

The American workforce has more than 100 million full-time employees. One-third of those employees are engaged at work. They love their jobs and make their organization better every day. At the other end, 16% of employees are actively disengaged — they are miserable in the workplace and destroy what the most engaged employees build. The remaining 51% of employees are not engaged — they’re just there. How do you transform your workplace culture into a culture of engaged employees? This session will explore culture, engagement, and HR as a center of excellence for driving positive change.


Jenny Ketchepaw
VP, Programs & Training Manager
Citizens Business Bank​