Think Straight to Decide Right: Introduction to Critical Thinking

IT, Technology, & Operations

In this webinar, learn how to prioritize issues and problems, resolve an issue or solve a problem logically and mitigate possible biases that sometimes make it hard to think straight. Every day people deal with issues and hope to resolve them correctly, quickly, and cheaply. To do so means one needs to be able to sort the immediate and important issues from the less urgent and less critical problems. This means the problem needs to be identified, information and data needs to be gathered, solutions need to be explored, and then implementation happens. But analysis, evaluations, and decision processes can be distorted by various cognitive biases. Attendees will leave this session equipped to be able to tackle any issue their organization may face.

Who Should Attend: HR Business Partner, HR Analyst, Operations Manager, Branch Manager, Retail Branch Staff

Learning Objectives

  • Identify and prioritize the most urgent and critical issues and problems
  • Employ the scientific method to analyze, evaluate and implement solutions
  • Mitigate cognitive biases that might interfere with or distort an interpretation of or resolution to a given problem or issue


Dev Strischek
Devon Risk Advisory Group
As principal of Devon Risk Advisory Group, Dev Strischek specializes in credit risk and commercial banking management, training, and development. He is a frequent speaker, instructor, advisor, and writer for many different educational groups and associations. Dev is also recently retired from his role as SVP and senior credit policy officer at SunTrust Bank, Atlanta, where he was responsible for developing, implementing, and administering credit policies for SunTrust’s wholesale lines of business; including commercial, commercial real estate, corporate investment banking, capital markets, business banking and private wealth management.

Webinar Fees

Pricing For Price Season Pass
Bank Member $195 $0
Bank Nonmember $249 $0
Affiliate Member $195 $0
Affiliate Nonmember $249 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


Click here to register online