Pulling Strings to Optimize Your Payments Networks in the New Normal

IT, Technology, & Operations

Managing revenue through payments networks is more complex than ever before – pulling one string here can drastically affect volume from over there – not to mention navigating a slew of pandemic-related payments disruptions. To help even the odds, this session with Robert Koehler, professional payments consultant at SRM, interprets the latest in the FED Interchange study, breaks down the data, and explains how to prepare your institution for what’s coming next, pandemic notwithstanding. By knowing which strings to pull, and when, gain a clear line of sight to optimizing your institution’s payments strategy.

Who Should Attend: CFO, Accounting, Retail Bank Executives, Online Banking Officers, Operations Managers

Learning Objectives

  • Gain a better understanding of how to manage debit and credit card revenues
  • Explore the pandemic impacts
  • Learn what strategies might help the bank adapt to the economic challenges ahead


Robert C. Koehler
Executive Vice President
SRMRobert Koehler has more than 15 years of experience in developing vendor negotiation strategies. With a focus in card portfolio strategy, Robert has successfully led multiple high-value projects for financial institutions in such areas as card branding, ATM/EFT processing, PAU programs, and rationalization of operational service cost across large branch networks. Drawing from his extensive background in process engineering and vendor management, Robert has offered educational presentations to state and regional financial institution associations in a post-Durbin environment, and also contributes to articles in leading industry publications on topics such as fintechs in payments, how to select the best PIN network, and revenue enhancement strategies for institutions under $10 billion in assets.

Webinar Fees

Pricing For Price Season Pass
Bank Member $195 $0
Bank Nonmember $249 $0
Affiliate Member $195 $0
Affiliate Nonmember $249 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:www.nasbaregistry.org.


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