The Challenges of Banking High Risk Customers in a Work From Home World

IT, Technology, & Operations

A BSA program for high risk customers versus regular accounts will have some nuances, especially around screening, documentation, enhanced due diligence, transaction monitoring and ongoing workload. Adding the element of remote onboarding adds another layer of complexity. This is a detailed discussion around the risks and challenges facing financial institutions banking high risk clients remotely.

Learning Objectives

  • Explore how to effectively perform BSA without meeting a client face-to-face  
  • Learn how to use data sources as a tool to improve and enhance due diligence processes
  • Understand how to harness negative news and online resources to know as much as you can about your customer 


Ryan Canin
Ryan is the CEO of DocFox, a digital tool which automates BSA for business account opening and ongoing due diligence. DocFox enables over 150 financial institutions to reduce manual effort through advanced document processing with document inspection, data capture and comparison of any document. DocFox recently applied this technology to help a California bank go live in 2 days to enable fully online and automated SBA PPP loan applications with automated feedback to clients ensuring they submit all the correct documentation. Banks use DocFox to enable online account opening, bank across state lines with comfort, bank high risk industries or simply streamline business banking back office and BSA. For more information and to book a complementary remote banking consultation visit and reference your WBA membership. 

Webinar Fees

Pricing For Price Season Pass
Bank Member $0 $0
Bank Nonmember $0 $0
Affiliate Member $0 $0
Affiliate Nonmember $0 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


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