How To Recruit and Retain Minority Talent

Human Resources & Staff Training

With our greater awareness and understanding of racial inequality in this country, we have seen many financial institutions seek to improve the hiring, promotion and retention of minority employees.
In this session, we will explore how to improve the recruitment of minority talent, how to develop this talent over time and how to ensure that we retain this talent.
Historically, the emphasis on hiring minority talent without improving the organizational culture to provide a sense of inclusion and belonging has proven problematic.
This session will affirm why a diverse workforce and inclusive culture delivers better business and financial outcomes.

Who Should Attend: Senior Leaders, Departmental Leaders, Hiring Managers, Human Resources Leaders, DEI Officers

Learning Objectives

  • Learn the business case on why diversity at all levels of the organization improves business and financial outcomes.
  • Discover the recruiting strategies that will improve your institution’s ability to attract and hire minority talent.
  • Develop an understanding of how the organizational culture must evolve in order to retain minority talent.


Francis Janes
Industry Relationships and Partnerships Director
Beneficial State Foundation
Francis partners with banks and banking associations so that financial institutions can incorporate greater social and environmental impact into their strategic plans. In addition, Francis is a subject matter expert on the topic of Diversity, Equity, Inclusion and Belonging (DEIB). Francis leads the planning and implementation of DEIB at Beneficial State Foundation and Bank. Prior to working at Beneficial State, Francis worked for 10 years in the financial services sector in a variety of management roles. At Beneficial State Bank, Francis served as Vice President Relationship Officer in the Seattle market. Prior to serving in the financial services sector, Francis was the Chef/Owner of Café Ambrosia – an award winning, upscale, farm to table, vegetarian themed restaurant in Seattle.

Webinar Fees

Pricing For Price Web Pass
Bank Member $195 $0
Bank Nonmember $395 $0
Affiliate Member $195 $0
Affiliate Nonmember $395 $0

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


Click here to register online