How to Engage your Team: Lessons from a Pandemic

Human Resources & Staff Training

We are crossing over to the other side of the pandemic, with branches returning to full capacity and employees once again work side-by-side with their peers. In this session we will examine employees’ new mindsets and learn what steps you can take in order to create a healthier work environment, whether you are on the front line in the branch or managing a robust team. Growth is incumbent upon both the manager and those being managed, and this session will discuss best practices for employee engagement and what those being managed can do to contribute to the success of the team.

Who Should Attend: Retail, Marketing, HR, Branch Managers

Learning Objectives

  • Explore the relationship between creating value and employee retention
  • Evaluate specific leadership principles designed to grow your team leaders
  • Understand how specific, actionable tools such as weekly team meetings, check-in’s and observation coaching enhance performance


Rachelle Humiston
Executive   Consultant   and   Director of Cultivate™ 
Rachelle has more than 14 years of experience in developing and implementing customer service cultures, brand projects, marketing campaigns, events and public relations initiatives for both large and small companies. Over the past nine years she has worked with some of Haberfeld’s top performing clients, visiting nearly 500 branches across the country and coaching more than 5,500 financial industry professionals. Rachelle is responsible for coaching, client management, sales and client communication. Rachelle is a graduate of the University of Kansas.

Webinar Fees

Pricing For Price Season Pass
Bank Member $195 $0
Bank Nonmember $395 $0
Affiliate Member $195 $0
Affiliate Nonmember $395 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


Click here to register online