Addressing Racial Equity in Banking Products and Services

Human Resources & Staff Training

Banks can be part of the solution to racial economic inequality in the U.S. In this session, we will explore the history of race and the banking system, its implications for our products and services today, its connection to fair lending laws, and how we can approach intentionally designing racially equitable products and services.  As our society more openly reckons with racism in our country, we as bankers have the opportunity to honestly and thoroughly examine where banking fits in and how we can design solutions to create equitable financial opportunity and the racially equitable world we all wish to see.

Who Should Attend: Executive Leadership, Frontline Workers, Community Relations Professionals, Advocacy / Policy Professionals

Learning Objectives

  • Learn where we are today and why, including:
    • How our country‚Äôs historic laws and banking system practices have impacted racial economic inequality in the U.S.
    • Key data and information to understand the state of racial inequality in banking customer service, deposits, and loans today, and why policies and practices that are intended to be fair lead to inequitable results.
  • Explore solutions, including:
    • Ways to re-think about our products and policies to support racial equality within our current regulatory environment
    • Ideas for advocating policy and regulatory change to support this work


Erin Kilmer-Neel
Executive Director and Chief Impact Officer
Beneficial State Foundation
Erin develops social and environmental impact standards for Beneficial State Bank. Specializing in impact measurement toward a more racially- and environmentally-just world, she contributes to the United Nations Principles for Responsible Banking by serving on their portfolio impact analysis, business banking, and consumer banking working groups. Erin is a board member of the CDFI Coalition and a frequent speaker at the Community Development Bankers Association, and member of the Metrics Community of Practice of the Global Alliance for Banking on Values. She is also a board member and the Diversity, Equity, and Inclusion committee chair of the Tahoe Truckee Community Foundation. She enjoys collaborating with banking and finance leaders to improve banking practices worldwide, as well exploring lakes, rivers and forests with her fabulous husband Beau and her piranha-like puppy, Scout.

Webinar Fees

Pricing For Price Web Pass
Bank Member $195 $0
Bank Nonmember $395 $0
Affiliate Member $195 $0
Affiliate Nonmember $395 $0

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


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