Join us August 24 - 27 at the beautiful Hyatt Regency Huntington Beach Resort And Spa for our 2021 Education Summit.
Our agenda is now finalized! View our line-up of exciting keynotes and education learning sessions.
Hyatt Regency Huntington Beach Resort and Spa
21500 Pacific Coast Highway
Huntington Beach, California, 92648
Hotel accommodations can be made online here or by calling the Hyatt Regency Huntington Beach Resort and Spa reservations department at (714) 698-1234 or (877) 803-7534. Please mention Western Bankers Association to receive the special group rate. The WBA rate is $269/night, single or double occupancy, plus taxes and fees. Rooms are limited, please make your reservations as soon as possible. The hotel room block cut-off date is Monday, July 26, 2021. If the room block reaches capacity, the hotel may accept reservations on a space-available basis at the prevailing rates.
Check In: 4:00 PM
Check Out: 11:00 AM
Overnight Guest Parking: $33 per night (Discounted for the group)
Daily Parking (0-12 hours): $20
*All times listed below are in PDT
**Tentative schedule. Subject to change.
|Tuesday, August 24|
|2:00 PM – 5:00 PM||Registration Open|
|4:00 PM – 5:00 PM||Welcome Reception|
|Wednesday, August 25|
|8:00 AM – 3:30 PM||Registration & Marketplace Open|
|8:30 AM – 9:30 AM||Breakfast in Marketplace|
|9:30 AM – 10:45 AM||Opening General Session
|10:45 AM – 11:00 AM||Morning Break|
|11:00 AM – 12:00 PM||Learning Sessions|
You Can’t Predict, But You Can Prepare -
Hedging and Interest Rate Swaps
Managing Director, Head of Financial Strategies Financial Services
CECL is Finally Coming: Are You Ready?
Did Your Validation Catch This?
The Importance of Looking Beyond The “Checklist”
Darling Consulting Group
Leadership Through Storytelling
Tri Counties Bank
|12:00 PM – 1:15 PM||Lunch in Marketplace|
|1:15 PM – 2:15 PM||General Session
Senior Vice President, Director of Government Relations
California Bankers Association
|2:15 PM – 2:30 PM||Afternoon Break|
|2:30 PM – 3:30 PM||Banker Peer Exchange Session|
|Thursday, August 26|
|8:00 AM – 4:30 PM||Registration & Marketplace Open|
|8:30 AM – 9:30 AM||Breakfast in Marketplace|
|9:30 AM – 10:30 AM||General Session
Paradigm Shift: The Post-Pandemic Economy
Won’t Look Like the Pre-Pandemic Economy
Deputy Chief Economist
RSM US LLP
|10:30 AM – 10:45 AM||Morning Break|
|10:45 AM – 11:45 AM||Learning Sessions|
Understanding the FDIC’s Updated Brokered Deposit Rules
Executive Managing Director, Strategic Deposit Relationships
Reich & Tang
If You Think Video Is Not For You, Think Again.
Discover the Secrets of Video Banking’s Evolution
Chief Strategy Officer
Cook Solutions Group
Scams! How to Detect Them and
Proactively Protect Your Reputation
Head of CyberFraud
|11:45 AM – 1:00 PM||Lunch in Marketplace|
|1:00 PM – 2:00 PM||Learning Sessions|
21st Century Internal Audit:
How to Leverage Internal Audit to Achieve Your Business Goals
Profitability Measurement & Analysis:
A Cornerstone for Financial Institution Decision Making
Senior Sales Engineer
Technology to Revolutionize Banking and Bridge the Physical and Digital Gap
Vice President of Product Marketing
How to Re-Engage Your Team After a Pandemic
Senior Executive Vice President
|2:00 PM – 2:15 PM||Afternoon Break|
|2:15 PM – 3:15 PM||Learning Sessions|
Mind the GAAP: How New Accounting Principles Will
Impact Your Borrowers’ Financial Condition
Devon Risk Advisory Group LLC
Cybersecurity & Shoring Up Your Bank In Covid Times
Financial Analysis of Bank M&A Transactions
Gerrish Smith Tuck Attorneys, PC
Phishing and Why We Keep Falling for It
Chief of Staff
|3:15 PM – 3:30 PM||Break|
|3:30 PM – 4:30 PM||General Session
Environmental, Social and Governance
FI Industry Analyst
RSM US LLP
|5:00 PM – 7:30 PM||Reception & Dinner in the Marketplace|
|Friday, August 27|
|8:00 AM – 11:30 AM||Registration Open|
|8:00 AM – 9:15 AM||Breakfast in Marketplace & Vendor Prize Drawings|
|9:15 AM – 10:15 AM||Learning Sessions|
Beyond EDD: AML Controls for Cannabis Banking
CEO and Founder
Micro and Small Business Banking:
A Closer Look at Big Opportunities
Senior Product Manager
Fintech and Bank Alliances: The Future is Here
Wolf & Company PC
Giving Trends in 2021: Fundraising after Covid
VP Business Development
Give Central in Partnership with Fitech
|10:15 AM – 10:30 AM||Break|
|10:30 AM – 11:30 AM||Closing General Session
Crawl, Walk, Run Toward a Compliant Cannabis Banking Program
President & COO
|11:30 AM||Conference Adjourns|
Shawn Rhodes leveraged his former life as a war correspondent to become an international expert in how to pivot when change enters our plans. He’s a Tampa-based TEDx speaker and his work studying teams in more than two dozen countries – some the most dangerous places on the planet – has been published in news outlets including TIME, CNN, NBC, Forbes, the Wall Street Journal and INC. His clients have included Deloitte, ConAgra, Coca-Cola and dozens of similar businesses. Shawn is also a nationally-syndicated columnist with the Business Journals and author of the books Pivot Point: Turn On A Dime Without Sacrificing Results, Universal Export: A Guide For Overachievers in Working Less And Enjoying More, and forthcoming book, Bulletproof Selling: Surviving And Thriving On The Battlefield Of Sales.
Kevin Gould joined the California Bankers Association (CBA) in 2004, bringing with him more than seven years of legislative experience. In his role as senior vice president and director of state government relations, he oversees the management and operation of CBA’s state and federal government relations department and also serves as one of CBA’s three registered lobbyists. Gould’s advocacy responsibilities and issues focus mainly in the areas of bank operations, commercial lending, residential property lending, and wealth and asset management issues.
As RSM’s deputy chief economist and industry eminence program leader, Kevin provides RSM’s clients with macroeconomic and industry perspectives and insights they need to successfully manage their middle market businesses. He helps produce two unique reports—The Real Economy and the RSM US Middle Market Business Index—which offer insights into the trends and attitudes relevant to the middle market.
Brandon has more than 11 years of experience serving clients across the country by providing industry- specific insights and thought leadership that allows them stay at the forefront of the changes within their industry while also providing audit and risk advisory services, including financial statement audits, attest engagement services, operational risk assessments, and specialized compliance audits.
As President and Chief Operating Officer of Shield Compliance, Tony leads day-to-day operations and is the company’s principal product architect. Having served as a senior executive at a Washington State-based community bank for over 20 years, Tony has in-depth knowledge of the banking industry and the regulatory and compliance requirements for high-risk industries. Today he brings that knowledge to financial institutions serving and considering serving the legal cannabis industry.
Scott Hildenbrand is a managing director and the head of the financial strategies group at Piper Sandler.
Previously, he was a principal and chief balance sheet strategist of Sandler O’Neill + Partners, L.P. He headed the balance sheet analysis and strategy group, working with financial institutions on balance sheet strategy development, which includes interest rate risk management, investment portfolio strategy, retail and wholesale funding management, capital planning, budgeting, and stress testing.
David is a principal with the financial institutions group, dedicated to certified audits, directors’ examinations, internal audits, and general control reviews. David began his career with CliftonLarsonAllen in 2005, and has twelve years of experience working with financial institutions.
Nick has been with CliftonLarsonAllen since September 2014. Over the past four years, he has served financial institution clients in all audit areas, prepared financial statements, tested internal controls and also performed internal audit procedures. He also has experience performing audits, and other procedures on trust companies. Nick has passed the CPA exams and had his certification for over three years.
Mark has over 25 years providing balance sheet and model risk management education and consulting to the community and mid-size banking space.
A frequent author and top-rated speaker on a wide array of risk management topics, Mark facilitates educational programs and workshops for numerous financial institutions, industry and state trade associations, and regulatory agencies.
Judi Giem, currently serves as the Chief Human Resources Officer at Tri Counties Bank headquartered in Chico. Prior to her role at Tri Counties Judi served as the Director of Talent Management at Banner Bank based out of Spokane, Washington. From 2006 to 2014 she was the Director of Human Resources Systems and Payroll for Sterling Savings Bank (acquired by Umpqua Bank). Judi has over 23 years of human resources experience holding roles within the financial services and banking industries as well as global technology.
Mr. Blair serves as Executive Managing Director, Strategic Deposit Relationships. He oversees product and business development, strategic partnerships and key client relationships.
Mr. Blair previously served as a Managing Director at Incenter, a Blackstone Portfolio Company, as head of the sales division for MSR hedging, analytics and valuation and co developed the first MSR electronic trading platform. He also was a Managing Director for Incenter Securities Group, the Capital Markets division, where he traded mortgage assets.
Scott Fieber is the Chief Strategy Officer at Cook Solutions Group in Portland Oregon and has worked with Financial Institutions for over 10 years assisting them with Branch Transformation needs. Prior to getting into the Financial Industry, Scott worked as the Systems Administrator for a criminal defense agency in Utah. His experience in technology and banking leads to a unique skill set which is needed when working with ever change financial technology and consumers.
Adam Barrett has been developing fraud solutions for over 20 years and has a deep playlist of tricks and tactics to help his customers protect themselves and their customers. He has worked on the front lines with financial institutions and led new product innovation at software companies, including FICO. He is currently the Head of CyberFraud at DefenseStorm, a cybersecurity company protecting banks, credit unions, and fintechs.
Craig has been providing audit and IT security services since 1999. He works with clients in the financial services industry to implement core business systems, Internet banking and cash management platforms, business continuity and disaster recovery planning and programs, GLBA compliance, and telecommunications and security systems.
Mark has over 30 years of experience working with businesses, not-for-profit organizations, and governmental entities throughout the United States. He has directed and managed hundreds of consulting engagements during his career. Mark specializes in working with boards, councils, and senior management of organizations from a wide range of industries, including financial services.
With over 38 years experience in the financial institution industry, Ken is currently responsible for the overall budgeting and planning strategy for Empyrean Solutions.
Prior to joining Empyrean, Ken worked at Syntellis (formerly Kaufman Hall/Axiom Software) and led the overall product and business strategy for the Banking solutions that reside on Syntellis’ Axiom Software platform.
With more than twenty-five (25) years of experience in the financial risk and performance management areas within the banking industry, Bryan’s current responsibilities include assisting clients and prospects in understanding how Empyrean solutions can help analyze and improve their overall financial performance.
Bill Budde is the Vice President of Product Marketing for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units. While at Chase, Bill led their conversion to image enabled ATMs, and used that technology as a jumping-off point to create and implement their branch transformation strategies.
Robb Rempel, Senior Executive Vice President of Client Services, leads the profitability, research and marketing implementation teams at Haberfeld. With more than 20 years of experience in the financial services industry, Robb has worked with financial institutions of all sizes as both a Consultant and Account Executive. An experienced facilitator and presenter, Robb helps bank executives and their teams implement targeted strategies to drive ongoing growth and enhance overall profitability.
A frequent speaker, instructor, advisor and writer on credit risk and commercial banking topics and issues, Dev is principal of Devon Risk Advisory Group and engages in consulting, speaking and training on a wide range of risk, credit, and lending topics. As former SVP and senior credit policy officer at SunTrust Bank, Atlanta, he was responsible for developing, implementing, and administering credit policies for SunTrust’s wholesale lines of business–commercial, commercial real estate, corporate investment banking, capital markets, business banking and private wealth management.
Mark Allers has held executive management positions at six enterprise software companies and a venture capital firm over the past two decades. His primary emphasis has been in the field of software security and enterprise management for companies including Tripwire, CyberSafe, Symbium, SignaCert, TriStrata, New Net Technologies and Cimcor as well as serving on several advisory boards including IP Services. He has a successful track record of building undeveloped market segments and has helped raise over $100 million to fund those ventures.
Mr. Tuck is a member of the Board of Directors of both the Memphis based law firm of Gerrish Smith Tuck, PC, Attorneys and Gerrish Smith Tuck, Consultants, LLC. These two firms have assisted numerous community banks in virtually every state across the nation. Mr. Tuck’s legal and consulting practice places special emphasis on community bank holding company formation and use, community bank mergers and acquisitions, regulatory matters, corporate reorganizations, corporate taxation, general corporate law and community bank strategic planning.
Leticia has been in the information security industry and providing public speaking for nine years. After earning a B.A. and a M.A. in Mathematics, Leticia joined CoNetrix, where she served as the Tandem Software Support Manager for several years, where she built and directed Tandem’s first team of support specialists. Leticia now serves as Chief of Staff where she focuses on corporate strategy, employee development, and training.
Jontae James, Chief Executive Officer (CEO) at NatureTrak. Jontae is the founder of NatureTrak an enterprise risk management platform for financial institutions that bank the cannabis industry. He has consulted with government agencies to build track and trace solutions creating proprietary algorithms to uncover unusual or suspicious activity in supply chain. Jontae has over 15 years in government & enterprise SaaS supply chain management.
As a senior product marketer at Q2, Debbie Smart serves as the voice of the modern banking customer and the evolving financial services industry. With more than 40 years of banking and cash management experience, Debbie works to deeply understand Q2’s existing and desired customers, leveraging market research and competitive intelligence to forge new partnerships and influence product capabilities across Q2’s business product suite.
Ryan is a Principal in Wolf’s Advisory Group and the Director of the Firm’s Information Technology (IT) Audit Team. He provides guidance on IT controls, information security and privacy, cybersecurity, and the implementation of effective risk management programs. He also ensures the quality delivery of innovative IT audit and consulting services.
Bridget specializes in business development and advisory services in support of the nonprofit sector. Bridget has worked with nonprofits for the last eight years (six of them with GiveCentral), serving as the firm’s main point of contact for new clients, while working closely with all levels of client leadership. She is an expert in client implementation of GiveCentral. Bridget holds a Bachelor’s degree from the University of Notre Dame.
In the world of banking and lending, the best plans may not always work out as planned. To address the constant challenge of adapting to COVID and its effects on our banks, TEDx speaker and nationally syndicated columnist Shawn Rhodes will share how the best teams and organizations pivot to leverage change when it occurs, built engaging cultures and ensured the experience of our senior leaders doesn’t leave when they do.
Hear from Kevin Gould, SVP, Director of Government Relations with the California Bankers Association, as he provides a legislative update in the state of California as well as a national update.
You won’t want to miss this opportunity. Take some time to sit down and discuss the latest hot topic issues amongst your peers.
The economy has experienced a 40-year period of rising bond prices, lower interest rates, rising asset prices and low inflation. RSM Deputy Chief Economist Kevin Depew discusses the future economy’s paradigm shift and its impact on financial institutions and regional banks.
ESG matters regardless of a banks location, or if it is public or private. It could make the difference between securing capital or missing out on opportunities, achieving top-line growth or losing customers, enjoying strategic freedom or suffering restrictions on your business. Now more than ever, the focus is on gaining alignment around organizational purpose, values and the goals of society.
In this fast paced and interactive session participants will walk away understanding the following:
The U.S. legal cannabis market is projected to be worth upwards of $41 billion by 2025, potentially double the current market size. However, the ongoing conflict between state and federal law on cannabis – on top of a complex regulatory landscape – has left much of this industry unbanked. As the coronavirus pandemic continues to put pressure on bank earnings, cannabis businesses can be a valuable source of non-interest income in the current environment – and low-cost deposits when the economy rebounds. Taking a crawl, walk, run approach to cannabis banking can help ensure banks are in the best possible position to build a strong foundation, scale their programs while managing costs, and pass compliance exams.
Join Scott Hildenbrand for a discussion of balance sheet strategies and tactics in the current environment. This session will focus on understanding your A/L position and interest rate hedges while explaining how your institution can use derivatives to drive fee income, enhance NIM, and protect capital and earnings. During the session, we will cover relevant accounting and market updates to contextualize the ideas and help management teams find value for their institutions.
In this session we will cover the following:
- Where you should be at as of today
- How to simplify CECL for your community bank
- Examples of successful methodologies for community banks
- How to take your existing methodology under the incurred loss methodology and make it CECL ready
- Discussion surrounding best practices the development of the narrative to support your reserve
The current rate environment is both unfamiliar and unprecedented, and bankers are looking for help to navigate the challenges they face every day. The answers can be found within the models they utilize for risk management purposes, but how reliable is the information these models provide? These models are becoming more sophisticated, and the time available to both maintain them and incorporate the output into strategic decision making is diminishing. Model validations have historically focused on compliance, a more “check-the-box” approach to ensure the process is in line with regulatory expectations.
The power of ones story is truly meaningful. Most of us have events or lessons learned through our personal and professional journey that can have an unrecognized impact. The strength in sharing our stories will motivate future bankers and leaders if we choose to share them. My presentation will help those that participate learn the tools and techniques to share those stories.
In this session, we will review and explain the recent changes to the FDIC’s brokered deposit rules. In an effort to modernize and accommodate fintech partnerships, the final rule establishes a new framework for designating an entity as a “deposit broker”. The final rule narrows the definition of “deposit broker.” It also designates certain business relationships and services that meet the rule’s “primary purpose exemption,” and does not require an application to the FDIC.
With the near-constant flow of increased government pressure and regulations making banking extremely difficult, finding new ways to reach your customers and differentiate from “Big-Banking” has never been more critical. Strategically deployed Video Banking Solutions can help you expand your footprint without the need for additional brick & mortar locations by maximizing the capabilities of your current infrastructure. As we transition into a more contactless world, join us to find ways to maintain your personal touch.
Customers fall for scams all the time. They’re clever, well timed, and we continue to take the bait. But when we do, we hold our bank accountable asking, “why weren’t you protecting my money?” What if you could proactively tell your customer they’ve been tricked, duped, or scammed? And what if you could tell them that you recognized it, stopped it, and protected their money?
The challenge has been real for non-profits and churches since Covid hit over a year ago. As community banks not only bank local non-profits & churches but also provide community support to those organizations & charities, they have had to find new ways to serve these customers. This session will review many of the different trends within the non-profit space and also highlight many of the new and exciting ways donations and contributions can be made in this ‘new’ Covid world.
The benefits of a high-quality internal audit program are limitless: achieving reliable financial reports and regulatory compliance, navigating risks, streamlining operations and instituting best practices. In this session, we outline how to expand and strengthen your internal audit program beyond a compliance focus to encompass a more holistic and impactful approach that helps you to reduce risks, strengthen controls and enhance performance.
Leveraging profitability information as a decision-making tool has become paramount in today’s unpredictable environment. Financial institutions can create a significant competitive advantage by establishing a profitability driven culture that enables people from across the organization to make profitability-based decisions. Accomplishing this requires well-defined goals, a measurement process that is understandable, defensible and maintainable, and profitability results that can be leveraged across the organization to support both tactical and strategic decisions.
Branches remain very relevant today, and the COVID-19 pandemic has accelerated the future of banking and how branches operate. As the world moves toward digitization, there is still a need for human interaction and in-person banking to provide customized services and physical fulfillment needs. There is a lot of technology that exists today that revolutionizes the customer experience. Assisted self-service and self-service technology through core integration, video banking, digital teller desks, and cash recycling help break down the physical and digital barriers.
Over the past year, your team has been in a state of flux with the weekly, and sometimes daily, challenges from the pandemic. Many branches opened with skeleton crews while their counterparts worked from home. Soon our branches will return to full capacity and employees will once again work side-by-side with their peers. We will examine their new mindset and learn what steps you can take in order to create a healthier work environment with more engaged employees.
The Financial Accounting Standards Board (FASB) oversees the country’s generally accepted accounting standards (GAAP). Over the last five years, FASB has promulgated several new GAAP’s that will change borrowers’ financial condition and performance. Revenue recognition is likely to increase revenue, lease capitalization finally puts leases on balance sheets, and current expected credit loss (CECL) requires firms to estimate losses over the life of credit transactions. In addition, FASB has also revamped not-for-profit accounting, and FASB’s sister organization, GASB, has beefed up governmental accounting with more transparency on debt, especially pension liabilities.
While Covid has changed the way most organizations conduct business, keeping with 8 basic security principals and activities can eliminate +90% of all security breaches concerns in this new environment. In this session, Mark will simplify the mystique and fear that comes along with IT security and prescribe a set of activities to minimize your IT Covid risk.
Many banks are currently considering engaging in an M&A transaction as either a buyer or seller. The motivations behind the deal may vary, but one common component across every transaction is the necessity to price it correctly. The current environment presents opportunity, provided transactions are appropriately analyzed from a financial perspective. This session will take an in-depth look at the financial analysis of a bank M&A transaction from each of the buy and sell side.
Why does security awareness training not seem to make a dent in employees’ ability to spot phishing emails? We keep sending them test emails, but why do they continue to fail? According to data from the Tandem Phishing community, the most frequently failed tests are not from the messages most people think they will be. Join Leticia in this session to explore various types of phishing messages, identify why some are more problematic (or successful) than others, and leverage the science of education to build a more security conscious staff.
With cannabis banking reform and federal cannabis legalization on the horizon, it is imperative that BSA programs evolve from the employment of a manual procedure to execute multiple internal controls simultaneously.
For years, fintechs and banks have maintained a strict pattern of competition—battling for similar audiences and clients. But things are changing. Financial institutions and fintechs have begun to realize the advantages of partnerships, leading to groundbreaking transactions and revolutionary innovations. During this session, we’ll discuss the benefits of fintech-bank partnerships, strategies for successfully entering into these relationships, and how banks can implement fintech. You’ll also get an inside look at what banks are looking for in potential fintech partners, and how fintechs can become more attractive to banks.
Businesses are managed and run by people; the valuable and usable technology experiences from their personal lives often influence their professional expectations. Yet FIs continue to adopt a one-size-fits-all approach to a diverse customer segment. Most FI’s either offer small businesses retail banking solutions that do not meet their financial needs or online cash management solutions that are overly complex and full of banking jargon that small businesses don’t understand. Unfortunately, FIs are choosing what is essentially the least bad option for their small business account holders, which ultimately results in a poor user experience.
Sales is often called the battlefield of business, and for good reason: No matter how great our companies are, if we can’t sell we’ll lose the battle for customers. Shawn Rhodes has paved the way in the world of sales by showing organizations from Fortune 100 companies to home-based businesses how to systemize their sales processes to never lose a sale for the same reason again.
|Pricing For Education Summit (Entire Conference)||Price|
|WBA Bank Member||$750|
|Pricing For Day Pass – Day 1 (Wed. Aug. 25)||Price|
|WBA Bank Member||$150|
|Pricing For Day Pass – Day 2 (Thurs. Aug. 26)||Price|
|WBA Bank Member||$200|
ADDITIONAL DISCOUNTS FOR MULTIPLE REGISTRATIONS!:
Buy one registration at regular price, get the second half off!
($375 for members; $625 for nonmembers)
To receive this rate, both attendees must be registered at the same time.
More significant discounts are available for group (three or more) registrations!
(For groups of three of more, the cost to attend is $375 per person)
Contact Gina Titus at email@example.com to register and for specific group rate information.
Registration fees less a $75 processing fee per registrant will be refunded if cancellation is received by Wednesday, August 11, 2021. No refund if cancellations are received after Wednesday, August 11, 2021. Substitutions welcome.
The 2021 Education Summit has been granted 12 CPE Credits. The Western Bankers Association is registered with NASBA as a sponsor of continuing professional education on the National Registry of CPE Sponsors.
We will be utilizing the new WBA app at our 2021 Education Summit. Download the new app today in order to access the agenda, view the presentations, engage with other attendees, learn about event sponsors, get updates throughout the conference, and much more. Simply search “WBA” in either the Apple App Store or the Google Play Store to download today. Once you are registered for the conference you will receive log-in instructions with the access code at a later date.
If you are interested in sponsoring this event, please contact Jennifer Benson, VP of Conferences at firstname.lastname@example.org or (916) 438-4416.
- Maximize your company’s brand awareness and increase your market position
- Gain direct access to member banks and institutions in an exclusive environment
- Raise your profile above your competitors
- Learn about the issues confronting today’s financial service leaders and gain valuable insight into potential solutions
- Match your exposure needs, regardless of your budget
- Shape or reinforce a positive perception of your company with bank executives
- Support the Western Bankers Association, the largest non-profit banking organization serving the West Coast financial services industry