Problem Asset Management

Credit & Lending

Credit markets are softening leading to increased problem loans and increased need to manage those loans. In this webinar, participants will be lead through an easily implementable process to manage problem loans, complete with step-by-step instructions, after first understanding what causes problem loans, and what warning signs are visible prior to being a problem. Lending activity is focused on originating loans; however, some of those loans go bad. The process discussed permits those “bad” loans to be returned to “good.”

Who Should Attend: Commercial Loan Officer, Consumer Loan Officer, Credit Analyst, Loan Review Officer, Junior Loan Officer

Learning Objectives

  •  Understand how to determine and evaluate causes of problem loans
  •  Explore an eight-step process to manage these loans
  •  Understand collection tools such as judgements, levies, garnishments, and bankruptcy


Michael E. Jarrells, CRC
Senior Vice President and Deputy Chief Credit Officer
Montecito Bank and Trust
With 23-years of credit experience, the past 10 years with Montecito Bank & Trust, Michael Jarrells facilitates most aspects of credit administration duties including loan structure and approval, credit policy and procedures, appraisal review, problem loan management, and senior management and board level reporting. Michael has created an internal credit training program for new credit department hires covering all aspects of commercial lending. Throughout his career, Michael has continually progressed into higher levels of responsibility, managing loan portfolios in excess of $100 million, written and administering credit policy and procedures, and taught others the credit skills that have been learned through these experiences and that were passed to him by his peers and mentors.

Webinar Fees

Pricing For Price Season Pass
Bank Member $195 $0
Bank Nonmember $249 $0
Affiliate Member $195 $0
Affiliate Nonmember $249 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


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