Payments Evolution: The Fight for the Business Customer

Credit & Lending

Explore how community banks can effectively compete with and win business over fintechs. In this webinar, hear ideas on how community banks can strategize and compete with fintechs by first understanding how they view the opportunity. Additionally, learn how the recent mergers within the payments space are also strategies in the fintech world. This session will provide tips and tools to understand how to not only retain customers as a bank, but win new business to grow the portfolio and income to the bottom line.

Who Should Attend: Business and Consumer Lenders, Mobile Banking Operations Leaders, Branch Operations Leaders, Executives who want to learn more about competing with Fintechs.

Learning Objectives

  • Learn more about fintech competitors
  • Tips on how to win new business
  • Understand how the right partner can be a value-add to the bank and your customers


Shawn Dillon
As president of Fitech, a startup he formed 12 years ago, Shawn Dillon oversees growth strategy, finance, personnel structure, and all other related aspects of business oversight. Through his vision, Fitech has become the merchant services provider and strategic partner for community banks nationwide. Shawn’s efforts have helped Fitech’s clients expand into new revenue sources, enhance overall customer experience, and compete with an ever-changing payments market. He holds a bachelor of arts in philosophy from the University of Texas at Arlington, is a frequent speaker for partner associations and groups, and has more than 25 years of industry experience.

Webinar Fees

Pricing For Price Season Pass
Bank Member $195 $0
Bank Nonmember $249 $0
Affiliate Member $195 $0
Affiliate Nonmember $249 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


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