Mortgage Lending In and Beyond the COVID Crisis

Credit & Lending

The COVID crisis has had enormous impact on mortgage lending and servicing. Banks have had to implement federally, state, and locally mandated mortgage forbearance and deferment programs, and foreclosure and eviction moratoria. Meanwhile there are concerns that many borrowers will not be able to meet mortgage obligations once their forbearance periods expire. Even if the COVID emergency abates as vaccines become available, many of the emergency restrictions and programs will remain in place. This program will examine all of the issues arising from these unprecedented events.

Who Should Attend: C-Suite Officers, Credit, Mortgage, and Business Development Professionals, Finance and Accounting Professionals, Compliance, Risk, and Legal Professionals

Learning Objectives

  • Understand the impact of borrowers not being able to meet repayment obligations when COVID-related forbearance plans expire
  • Explore continuing forbearance requirements under the GSEs, and state and federal laws
  • Learn about ongoing state and federal foreclosure and evictions restrictions, including Fannie Mae and Freddie Mac requirements and California AB 3088.


Michael Flynn
Of Counsel
Michael Flynn is a member of the firm’s commercial finance practice group and mortgage banking group, and co-chair of Buchalter’s financial services regulatory group, and its title insurance & escrow industry group in the Los Angeles office. Mr. Flynn applies his unique background as the former acting general counsel of HUD, and the former general counsel of PNC Mortgage and Flagstar Bank, to counsel clients on a variety of regulatory, mortgage, consumer financial services, FinTech and real estate matters.

Kirk Jensen
General Counsel
First Interstate Bank
Kirk Jensen has served as the executive vice president and general counsel of First Interstate BancSystem, Inc. since 2016. In that role, he has been heavily involved in the executive team’s response to the COVID-19 pandemic. Prior to joining First Interstate, he was a founding partner of Buckley Sandler LLP in Washington, DC. In private practice he focused on advising banks and non-bank lenders in a wide variety of mortgage lending and other consumer financial services issues, and defending financial institutions in litigation and federal and state enforcement actions—including representing a large bank in the CFPB’s first fair lending enforcement action regarding mortgage pricing. 

Stephanie Cohen
Senior Director
MPF Policies and Compliance
Stephanie Cohen has been the senior director of policy and legal compliance for the Federal Home Loan Banks’ Mortgage Partnership Program since 2014. She serves as a key risk partner to senior business leaders, and as liaison between the business and the law department.  Prior to joining the Federal Home Loan Bank of Chicago, Stephanie held a variety of in-house and private legal practice positions, focusing primarily on providing mortgage banking legal support and advice to consumer finance companies, mortgage lenders and national banks. Stephanie is a fellow of the American College of Consumer Financial Services Lawyers, and she is an active member of, and has held various leadership positions with, the Consumer Financial Services Committee of the American Bar Association.

Webinar Fees

Pricing For Price Web Pass
Bank Member $195 $0
Bank Nonmember $395 $0
Affiliate Member $195 $0
Affiliate Nonmember $395 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: Knowledge of the Full Credit Bill Rule

Advanced Preparation: None

Program Level: Intermediate

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


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