The 5 Cs of Credit

Credit & Lending

The 5 Cs of Credit teach bankers that a borrower’s repayment ability depends on capacity, collateral, capital, conditions, and character. The first four measure the ability to repay, but character assesses willingness to repay. The Great Recession was an eye-opener in the greater unwillingness of borrowers to repay their obligations. Both KYC (know your client) and fraud prevention have become more critical in mitigating credit and operational risk. This webinar summarizes key elements of knowing the customers and identifying red flags.

Who Should Attend: Commercial Loan Officer, Consumer Loan Officer, Mortgage Loan Officer, Junior Loan Officer, Business Development Officer, Branch Manager

Learning Objectives

  • Use the 5 Cs to differentiate between ability to repay and willingness to repay
  • Describe and explain information sources to evaluate character
  • Describe and explain management fraud red flags
  • Evaluate most effective fraud controls


Dev Strischek
Devon Risk Advisory Group
As principal of Devon Risk Advisory Group, Dev Strischek specializes in credit risk and commercial banking management, training, and development. He is a frequent speaker, instructor, advisor, and writer for many different educational groups and associations. Dev is also recently retired from his role as SVP and senior credit policy officer at SunTrust Bank, Atlanta, where he was responsible for developing, implementing, and administering credit policies for SunTrust’s wholesale lines of business; including commercial, commercial real estate, corporate investment banking, capital markets, business banking and private wealth management.

Webinar Fees

Pricing For Price Season Pass
Bank Member $195 $0
Bank Nonmember $249 $0
Affiliate Member $195 $0
Affiliate Nonmember $249 $0

Season Pass Members receive 4 individual logins to every webinar

Additional Info

Participants will earn 1.0 CPE credit

Field of Study: Specialized Knowledge

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: Webinar registrations are non-refundable. If the registrant is unable to attend the designated time and date of the webinar, a playback link and any written materials will be provided within 2 business days following the conclusion of the webinar

Western Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its


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