CBA Compensation & Benefits Benchmark Survey
The 2019 results are available now! To sign up to participate in the 2020 Questionnaire contact Jana Shaffer now!

General information

Thank you to all of our 2019 participant banks, for your contribution to our industry, through the CBA Compensation & Benefits Benchmark Survey! We appreciate you very much!

To order the results contact Jana Shaffer at 

Compensation practices continue to evolve and this survey uniquely captures the evolution, through the detailed level of information collected and reported. Participating banks should be applauded for their dedication and effort in providing information to support production of this annual report!

The strategic management of compensation and human resources continues to be a critical factor in the success of a bank. For most banks, compensation constitutes the single largest non-interest operating expense.

It is extremely important that banking decision makers have current, reliable information for evaluating compensation and benefits at their own institutions. For this reason, the Western Bankers Association (WBA), in conjunction with Pearl Meyer (PM), conducts an annual compensation and benefits survey. This survey provides base salary, incentive and commission compensation data for more than 195 job classifications as well as directors’ compensation information, data on human resources practices, comparative healthcare cost information and employee benefits summary statistics. 

2019 SURVEY ENHANCEMENTS (Survey Effective Date: April 1, 2019)

The 2019 survey report is based on information provided on more than 9,900 incumbents

275 jobs were available for match; Participants matched 265 positions

196 jobs were able to be reported (had five or more banks supplying incumbent information) 

The 2019 survey includes the following enhancements:

  • The addition of eight new positions: SBA Processing Team Leader, Senior Commercial Loan Portfolio Manager, Junior Commercial Loan Portfolio Manager, Senior Portfolio Manager, Junior Portfolio Manager, Assistant Branch Manager III, Assistant Branch Manager II, and Assistant Branch Manager I.
  • Revision of the three levels of Operations Officer/Supervisor position – changed title to Branch Operations Officer/Supervisor and updated the job description.
  • Revised the job descriptions for Regional Branch Manager, Group/Region Commercial Team Leader, Senior Commercial Credit Analyst, Commercial Credit Analyst, Credit Officer, Lending Generalist, and Portfolio Manager.

Also available each year to participants only, are two extra reports, a Peer Group Report, allowing you to compare compensation data for a select group of participating banks of your choice (ten bank minimum; 15 or more is recommended) and a Merit Increase Report.

Each year, the WBA and Pearl Meyer update the survey based on a thorough review by the CBA Compensation Survey Advisory Committee, participant suggestions, and our understanding of industry trends. We welcome your suggestions!

To purchase the survey or sign up for participation, contact Jana Shaffer at 

You may also download the order form via the attachment provided and fax it in to Linda Odell at (916) 438-4303 or via email to

We appreciate your contribution to our industry, through the CBA Compensation & Benefits Benchmark Survey!